Privacy policy

Privacy Policy

We appreciate your interest in our website. Protecting your personal data is very important to us. This Privacy Policy explains what information we collect when you visit or make a purchase from our website, how we use it, who we share it with, and the choices and rights you have.

1. Who We Are

The entity responsible for data processing on this website is:

Kuromears
10021 12th Ave SE Everett
Washington 98208-4817
United States

Email: team@kuromears.com
Telephone: +1 206 972 9432

Our online store operates under the shop name Kuromears and supplies goods to customers worldwide.

2. Information We Collect Automatically

When you visit our website, certain data (server log files and device information) is automatically collected and transmitted by your browser to our hosting provider, Shopify:

Pages visited
Date and time of access
Amount of data transferred
Referrer URL
Browser type and version
Operating system
IP address

We use this information to keep the website secure, stable, and functional, and to understand how visitors use our store.

Our website is hosted and operated on the platform of:

Shopify Inc. 151 O'Connor Street, Ground Floor Ottawa, Ontario K2P 2L8 Canada

Further information on Shopify's data practices can be found here: https://www.shopify.com/legal/privacy

3. Information You Provide to Us

When you place an order, create a customer account, sign up for our emails, or contact us, we collect information such as:

Name
Billing and delivery address
Email address
Phone number (optional)
Order and transaction details
The contents of your messages to us

We use this information to process and deliver your orders, provide customer support, handle returns, send order notifications, and — where you have opted in — send marketing communications.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies (pixels, tags) to provide core store features and improve your experience.

Types of cookies we use:

Essential cookies — required for the shopping cart, checkout, and security functions
Functional and analytics cookies — help us understand site performance and visitor behavior (e.g., Shopify Analytics)
Marketing and advertising cookies — used to deliver and measure advertising (see Section 5)

You can control or delete cookies through your browser settings and, where available, through the cookie preferences banner on our website. Disabling cookies may limit certain site functions such as checkout.

5. Advertising & Analytics

We use third-party advertising and analytics services to promote our products and measure the performance of our marketing. These services may collect information about your visit (such as pages viewed, products added to cart, and purchases) through cookies and pixels, and may use it to show you relevant ads on other websites and platforms. These services may include:

Google Ads / Google services (including conversion tracking and remarketing) — see https://policies.google.com/privacy. You can manage your Google ad preferences at https://adssettings.google.com and opt out of personalized ads there.
Shopify Analytics and Shopify Audiences

You can also opt out of interest-based advertising from many providers via:

Digital Advertising Alliance: https://optout.aboutads.info
Network Advertising Initiative: https://optout.networkadvertising.org

6. Email Marketing

If you sign up for our newsletter or opt in during checkout, we use your email address to send you news, offers, and updates about Kuromears. Our email marketing is operated through third-party marketing platforms (such as Klaviyo), which process your email address and engagement data on our behalf.

You can unsubscribe at any time using the link included in every marketing email, or by contacting us at team@kuromears.com. Transactional emails (such as order and shipping confirmations) will still be sent as they are necessary to fulfill your order.

7. Payment Processing

Payments are processed via Shopify Payments and the payment providers available at our checkout.

For this purpose, the following data may be transmitted to the payment provider:

Name
Billing address
Payment details
Order information

We do not store full payment card details on our own servers. All payment information is transmitted via encrypted (SSL) connections.

Further information can be found in Shopify's Privacy Policy: https://www.shopify.com/legal/privacy

8. Shipping, Logistics & Order Tracking

To deliver your order, we transmit the necessary data (name, delivery address, and telephone number if applicable) to our fulfillment warehouse and shipping carriers.

If you use our order tracking page, your tracking number and shipment status may be processed by our tracking service provider (such as Track123) to display delivery updates.

9. Sharing of Personal Information

We share personal information only with service providers who help us operate our business — hosting (Shopify), payment processing, shipping and fulfillment, email marketing, order tracking, and advertising partners as described above. These providers may only use your information to perform services for us.

We do not sell your personal information for money. However, the use of advertising cookies described in Section 5 may be considered "sharing" or "targeted advertising" under certain U.S. state privacy laws. You can opt out as described in Sections 5 and 10.

We may also disclose information where required by law, to protect our rights, or in connection with a business transfer.

10. Your Privacy Rights

Depending on your state of residence (including California and other states with consumer privacy laws), you may have the right to:

Know / Access — request a copy of the personal information we hold about you
Correct — request correction of inaccurate personal information
Delete — request deletion of your personal information, subject to legal exceptions
Opt out — opt out of targeted advertising or the "sale"/"sharing" of personal information
Non-discrimination — not receive discriminatory treatment for exercising your rights

To exercise any of these rights, contact us at team@kuromears.com with the subject line "Privacy Request." We may need to verify your identity before fulfilling your request. Authorized agents may submit requests on your behalf where permitted by law.

11. Data Retention

Personal data is stored only as long as necessary for the purposes described in this policy — for example, to fulfill your order, provide support, and comply with tax, accounting, and other legal retention requirements. After that, it is deleted or anonymized.

12. Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

13. Security

We use appropriate technical and organizational measures, including SSL encryption, to protect your personal information. However, no method of transmission over the internet is 100% secure.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes take effect upon publication on this page. Please review this policy periodically.